Your business, better online.
Websites, social media and practical digital support for independent businesses. One person, one point of contact, working from Kent and remotely across the UK.
01 WorkSelected work
01 — Work
What I can help with
02 — Services-
Websites
From a first site for a new business to replacing one that has stopped doing its job. Each site is designed around the business rather than squeezed into an off-the-shelf template.
Design and build. Redesigns. Copy and structure. Mobile. Enquiry forms. Technical SEO. Performance. Ongoing changes.
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Social media
For businesses that know they should be posting but never quite find the time. I plan, write and schedule it so the account stays active, consistent and recognisably yours.
Profile setup. Content planning. Posts, captions and graphics. Scheduling. Plain-English reporting. Instagram, Facebook or LinkedIn, whichever actually suit the business.
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The bits in between
A website is only one part of how people find and judge a business. I can help the rest of it look like it belongs to the same business, and tell you honestly which parts are worth bothering with.
Google Business Profile. Consistent branding across channels. Search visibility basics. Content updates. A look over what you already have.
Some of this is a project with an end date, some of it runs month to month. A website is usually a project. Social media is ongoing. Plenty of businesses want one and not the other, and that is a perfectly sensible place to start.
On standards
The size of the job doesn't change the standard.
How the work runs
03 — Process-
Conversation
We talk about the business before we talk about any of the work: what you sell, who buys it, and what you already have online. No proposal until I understand that properly.
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Plan
We agree what is actually worth doing. That might be a whole site, a site and the social accounts to go with it, or something considerably smaller. You sign off the plan before anything gets made.
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Create
Design, build and writing happen together rather than in sequence. You review real pages in a browser and real posts as they will appear, not flat mockups that hide how either behaves on a phone.
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Launch or manage
A website launches and comes to you with the files and a walkthrough of how to change it yourself. Ongoing work simply carries on, month to month, and stops whenever it stops being useful. No lock-in either way.
The studio
04 — StudioI started FT Web because small businesses shouldn't need an agency-sized budget to look professional online.
Most independent businesses end up choosing between doing it all themselves, stitching together a few freelancers, or paying for an agency package full of things they will never use. This is meant to sit in the middle of that.
I work with a small number of businesses at a time, on the website itself and on the accounts that bring people to it. The person you speak to at the start is the person doing the work. No account managers, and nobody between the conversation and the thing that gets made.
It all gets judged on whether it does its job: whether people find you, understand what you offer, and get in touch. Everything else is decoration.
Finley Taylor — Founder, FT Web
Next
If you've read this far, the next step is a conversation.
Contact
05 — Contact- [email protected]
- Telephone
- 07395 496900
- Working from
- Kent, and remotely across the UK
- Response
- I reply to every enquiry within one working day.
- Helpful to include
- What the business does, what you currently have online, and what you'd like help with. If you aren't sure what you need, say that instead. A sentence is enough to start.